Tiffany Wilson has over 12 years of student financial aid experience in both two-year and four-year public institutions. Tiffany came to Financial Aid Services in 2017. As a consultant, she supports financial aid offices across the country. She provides Interim Staffing, Consulting and Assessment services to improve business processes, strengthen compliance efforts, and enhance student satisfaction.
Her previous experience includes tenure with the South Carolina Technical College System, where she served as Vice-Chair of the South Carolina Technical College Financial Aid Peer Group. In this role, she assisted the System Office, comprised of sixteen technical colleges, with creating a Self-Certification Process for new Gainful Employment Programs, pursued an evaluation of student withdrawals and Return of Title IV Processes, and participated in the implementation of a No-Purge Process to improve student financial aid and payment plan processes at several of the technical colleges.
She was also responsible for the Strategic Retention Management Team, at her prior institution, and served on committees to examine a new admissions and recruitment customer relations management software. Tiffany held a position on the Curriculum Review Committee to ensure all new and revised academic programs and locations were eligible for approval and met basic criteria with the Department of Education. She also assisted with the implementation of a free-tuition program for high school graduates and the creation of an Ellucian Banner module to calculate last-dollar scholarship awards.
Tiffany is experienced with several financial aid and enrollment management software systems, including Ellucian Banner, Desire2Learn, DegreeWorks, Argos Reports, VAONCE Veteran Educational Benefit software, and the U.S. Department of Education’s suite of applications and websites for administering Federal Student Aid.