Lissa Perrone has over 16 years of higher education experience, at the managerial level, in student business services with a public four-year institution. As one of Financial Aid Services’ (FAS) independent consultants for Student Business Services (SBS), she may be engaged to offer consulting services to bursar/student account offices to assess and enhance business processes, address compliance issues and enhance customer service, among other concerns.
Her experience includes serving as director of business affairs at Oregon State University (OSU). Prior to this, she was the assistant director/ bursar at OSU for 12 years.
Lissa is experienced with software systems, including Ellucian Banner ERP, TouchNet’s U.Commerce suite, the Heartland/ECSI loan serving system, and the U.S. Department of Education’s suite of applications for administering federal student aid.
Lissa has made presentations at the National Association of College and University Business Officers (NACUBO) Student Financial Services (SFS) conferences over the years. In addition, she has served on the conference planning committee and is a presenter for NACUBO’s Bursar Fundamentals workshop.
Lissa received her Bachelor of Arts from San Jose State University (CA); a certificate in project management from University of Phoenix (AZ); and her Master in Business Administration from Golden Gate University (CA).