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Shifting Ground Part 1: The Federal Shake-up in Higher Education

Higher education is entering a period of unprecedented…

4 Reasons Interim Staffing Safeguards Enrollment and Compliance in Higher Education

For today’s higher education leaders, ensuring uninterrupted…

The Importance of Customer Service in Student Financial Services

By: Samantha Shores Associate Consultant, Financial Aid…

You Can’t Market Your Way Out of a Bad Student Experience

This blog is part of our Better Financial Aid Model blog series.…
Wooden blocks spelling out 'Mistakes to Avoid' on a table, symbolizing the importance of strategies to avoid compliance mistakes in Title IV financial aid.

Avoid These 6 Compliance Mistakes in Financial Aid 

When it comes to Title IV compliance, most mistakes aren’t…
Man working on the computer to convey the idea of audit risk in higher education.

The Compliance Window: Higher Ed’s Most Overlooked Audit Risk 

When most leaders think about compliance and audit risk, they…
Magnifying glass highlighting a risk gauge with levels from low to high—needle pointing to medium risk. Visual concept representing audit readiness in financial aid operations.

Beyond the Checklist: Building a Culture of Audit Readiness

With federal oversight increasing, Title IV guidance evolving,…

The Decision Window: How Financial Aid Timing Shapes Enrollment Decisions

When it comes to enrollment, the financial aid process is no…
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