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Latest Innovation Posts
- You Can’t Market Your Way Out of a Bad Student ExperienceJuly 31, 2025 - 12:41 am
The Cost of Chaos – Why Financial Aid Operations Must EvolveMay 22, 2025 - 1:42 pm
Timing Is Everything – How Financial Aid Operations Impact Enrollment and RetentionApril 28, 2025 - 1:25 pm
Latest Insight Posts
Avoid These 6 Compliance Mistakes in Financial Aid July 29, 2025 - 1:11 pm
The Compliance Window: Higher Ed’s Most Overlooked Audit Risk July 22, 2025 - 6:17 pm
Beyond the Checklist: Building a Culture of Audit ReadinessJuly 16, 2025 - 11:19 am
Hiring Your Next Chief Student Financial Aid Officer
Institutions requesting Federal Financial Aid under Title IV must designate which employee holds the title Chief Student Financial Aid Officer. This role is commonly referred to as: Financial Aid Director, Assistant Vice President of Financial Services, or Chief Student Financial Officer. These positions oversee a university’s financial aid office, ensuring compliance for different types of […]
Does Every Employee Deserve a P.A.T. on the Back?
During this time of Thanksgiving, it’s fitting to reflect on how and what we are thankful for. Many of us think of our families, but what about our employees? Does every employee deserve praise, appreciation, and thanks (P.A.T.)? Some would say absolutely not, but I dare say in some shape or form, EVERY employee is worthy […]
Financial Aid Software: Let’s Assess the Situation
Before the years of FAFSA Simplification, there were still those moments in a Financial Aid Office that made seasoned financial aid administrators doubt efficiency, acumen, and purpose. Every financial aid administrator has spoken to a student or parent and heard: “You are the third person I have spoken to, and I still don’t have my […]