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Latest Insight Posts
Shifting Ground Part 1: The Federal Shake-up in Higher EducationAugust 27, 2025 - 10:36 am- The Importance of Customer Service in Student Financial ServicesAugust 6, 2025 - 11:33 pm
Avoid These 6 Compliance Mistakes in Financial Aid July 29, 2025 - 1:11 pm
That’s Classified!
By: Tiffany Motyka, Ed.D., FAS Senior Consultant In the last few years, many legislative agendas have made updates to the Higher Education Act of 1965 (HEA) to improve the federal financial aid process. These Higher Education Act updates were the result of: Fostering Undergraduate Talent by Unlocking Resources for Education Act (FUTURE Act) of December […]
One-Stop Shopping: Is this effective customer service for students?
By: Heather Hollandsworth, Ed.D, FAS Senior Consultant Higher education can feel like a merry-go-round for students. Now, more than ever, students need assistance navigating the myriad of changes in higher education policy and procedures. I recommend that institutions of higher education consistently review their methodology of providing student services on campus. It is decidedly important […]
FISAP Corrections Due by December 15, 2023
By: Dawn Patak, Ed.D., FAS Senior Consultant The deadline for corrections to the FISAP is fast approaching. Changes, corrections, or edits to the Fiscal Operations Report for 2022–23 and the Application to Participate for 2024–25 (FISAP) must be submitted to the Department of Education no later than 11:59 p.m. Eastern time (ET) on Friday, Dec. […]