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Latest Innovation Posts
Closing the Gap on FAFSA Completion RatesMay 14, 2024 - 1:53 pm
Navigating the Maze of FAFSA Delays: Understanding your Next StepsFebruary 6, 2024 - 4:52 pm
Preparing for the 2024-25 Award Year: Understanding the FAFSA Simplification ActDecember 28, 2023 - 2:41 pm
Latest Insight Posts
Driving Institutional Success Through AnalysisJanuary 12, 2025 - 6:05 pm
Pay Now or Pay Later: Strengthening Financial Aid OperationsJanuary 5, 2025 - 4:34 pm
How to Hire Smart: A Creative Approach to Evaluating Potential Employees December 18, 2024 - 11:15 am
The Timing of Issuing a Federal Credit Balance & Recovering Unclaimed Federal Funds
Issuing a Federal Credit Balance After the start of a term when student aid (including federal aid) has been disbursed to student accounts, most business offices issue credit balances to students within 14 days. That is, 14 calendar days, not business days. Why 14 days? A federal regulation[i] [ii]requires a school to pay directly to […]
How Service Restrictions Help Your Student Accounts Receivable
Students and their families often find themselves in situations where they encounter financial difficulties or have not planned out how to finance their education. Confusion about the financial aid and student loan processes or failure to follow up with necessary information through verification or other school inquiries lead to late or no payments on their […]
Student Business Services: An Important Part of the Compliance Team
A perennial favorite at the Department of Education’s Federal Student Aid conference each fall focuses on the “top 10” audit and program review findings over the previous year. There is remarkable consistency in these lists, both between the two types of reviews and the items appearing on the list from year to year. From 2015 […]