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Careers

At FAS, our culture is client-centered. We earn our clients’ trust and confidence by providing quality service and truly caring about their results. Our values define how we conduct our business and treat all our constituents. We are dedicated to developing close client relationships and going the extra mile to exceed their expectations.

Client Services Coordinator (Data File Processing Specialist)

Financial Aid Services, LLC (FAS) is a mission-driven organization. We are the leader in providing financial aid consulting, interim staffing and processing solutions to over 1800 colleges and universities. We empower colleges and universities to achieve their financial goals. In doing so, our work makes college more accessible and affordable for all students. We are excited about our growth and are now looking for people who will be enthusiastic about our mission and who will thrive in our Processing Services Division. FAS provides excellent opportunities to advance your career inside our company or further a career in the higher education industry. Financial aid experience is a plus but not required. If you don’t have that experience, we can teach you. We have a thorough training program for new team members.

Knowledge, Skills, Abilities:

  • Eagerness to learn something new that matters and makes a difference
  • Thrives in a structured environment with well-defined tasks
  • Attention to detail
  • Ability to follow specific, sequential steps in multi-step processes
  • Strives for high accuracy rates in processing information

Job Duties:

  • Analyzing and comparing data from different sources
  • Reviewing records from multiple databases and hard copy documentation
  • Processing information for completeness and accuracy
  • Taking follow-up action to resolve incomplete or conflicting information
  • Documenting analysis results clearly

FAS is a growing company that promotes a culture of excellence and supports a healthy work/life balance. We’re conveniently located in Pennant Park Office Complex, adjacent to Truist Park (Atlanta Braves Stadium) and The Battery. Free parking is provided and a CCT stop is just steps away from the building. We have a professional but relaxed business casual environment with a strong family-oriented culture. Most importantly, the work we do at FAS helps to make college attainable for students all around the country. Come join our team!

Competitive compensation package will be commensurate with experience. Simply click the "Apply Now" button on this page or email a current resume to This email address is being protected from spambots. You need JavaScript enabled to view it..

Financial Aid Consultant – Director Level

Financial Aid Services, Inc. (FAS), the leader in providing financial aid consulting, interim staffing and processing solutions to over 1,800 colleges and universities nationwide for over 30 years, is looking to grow its consulting team.

Job Purpose: To assist FAS clients deliver services in a manner that is efficient, compliant, and student-focused.

Required Experience: Ideal candidates will be skilled financial aid professionals with a minimum of 8 years of financial aid experience at the director-level. A bachelor’s degree is required, and an advance degree is highly desirable. The position also requires comprehensive knowledge of Title IV programs and proficiency with one of the commonly used financial aid management systems (such as Ellucian Banner, Ellucian Colleague, PeopleSoft, PowerFAIDS, or CampusVue).

Required Skills:

  • Comprehensive knowledge of the Title IV programs
  • Ability to manage staff
  • Ability to work in diverse and complex environments with campus staff at all levels
  • Management and Organizational skills with the ability to work independently or as members of administrative teams
  • Proficiency in the use of Ellucian Banner, Ellucian Colleague, PeopleSoft, PowerFAIDS, and/or CampusVue is highly desirable
  • Excellent oral and communication skills

Job Duties:

  • Provide leadership and oversight for the financial aid office and staff
  • Train financial aid staff
  • Make sure the upcoming award year’s processing cycle stays on track and in line with the College’s enrollment strategies
  • Assist with distributing emergency grant and other funds provided under the CARES Act and other possible relief programs related to the COVID-19 National Response
  • Submit the Higher Education Emergency Relief (HEERF) grant reporting as required by ED (if needed/requested)
  • Assist associate/assistant director and financial aid counselors (student-facing staff) with the more complex financial aid issues
  • Work with the business office staff to ensure federal program accounts are reconciled monthly
  • Respond to reporting requests for financial aid data
  • Assist with preparing and submitting the Fiscal Operations Report and Application to Participate (FISAP) or making necessary FISAP edits
  • Provide a weekly status report to the designated college official and FAS’ VP of Consulting Services
  • Conduct an exit interview at/near the end of the engagement

FAS is a growing company with a strong family-oriented work culture.

Consultants should be prepared to work remotely and/or travel to client locations.

FAS is looking for candidates who desire to work full-time.

Compensation is commensurate with experience.

Financial Aid Consultant – Associate/Assistant Level

Financial Aid Services, Inc. (FAS), the leader in providing financial aid consulting, interim staffing and processing solutions to over 1,800 colleges and universities nationwide for over 30 years, is looking to grow its consulting team.

Job Purpose: To assist FAS clients deliver services in a manner that is efficient, compliant, and student-focused.

Required Experience: Ideal candidates will be skilled financial aid professionals with a minimum of 5 years of financial aid experience at the associate/assistant director-level. A bachelor’s degree is required. The position requires comprehensive knowledge of Title IV programs and proficiency with one of the commonly used financial aid management systems (such as Ellucian Banner, Ellucian Colleague, PeopleSoft, PowerFAIDS, or CampusVue). 

Required Skills:

  • Comprehensive knowledge of the Title IV programs
  • Ability to manage small size staff
  • Ability to work in diverse and complex environments with campus staff at all levels
  • Organizational skills with the ability to work independently or as members of administrative teams
  • Proficiency in the use of Ellucian Banner, Ellucian Colleague, PeopleSoft, PowerFAIDS, and/or CampusVue is highly desirable
  • Excellent oral and communication skills

Job Duties:

  • Maintain the office’s service orientation (from frontline to back office)
  • Assist with packaging and make award adjustments as necessary
  • Review special circumstance requests (appeal) requests
  • Follow up with students and families to complete their financial aid file
  • Make sure the new award year’s processing cycle stays on track and in line with the College’s enrollment strategies
  • Assist with distributing emergency grant and other funds provided under the CARES Act and other possible relief programs related to the COVID-19 National Response
  • Help counselors (student-facing staff) with the more complex financial aid issues
  • Work with the business office staff to ensure federal program accounts are reconciled monthly
  • Meet other critical deadlines such as SAP monitoring or appeals and the timely Return of Title IV Funds (R2T4)
  • Respond to reporting requests for financial aid data
  • Assist with requesting and gathering data to prepare the Fiscal Operations Report and Application to Participate (FISAP) for submission
  • Other tasks assigned by the Director of Financial Aid or College official
  • Provide a weekly status report to the designated College official and FAS’ VP of Consulting Services
  • Conduct an exit interview at/near the end of the engagement

FAS is a growing company with a strong family-oriented work culture.

Consultants should be prepared to work remotely and/or travel to client locations.

FAS is looking for candidates who desire to work full-time.

Compensation is commensurate with experience.

Financial Aid Consultant – Counselor Level

Financial Aid Services, Inc. (FAS), the leader in providing financial aid consulting, interim staffing and processing solutions to over 1,800 colleges and universities nationwide for over 30 years, is looking to grow its consulting team.

Job Purpose: To assist FAS clients deliver services in a manner that is efficient, compliant, and student-focused.

Required Experience: Ideal candidates will be skilled financial aid professionals with a minimum of three years of financial aid experience at the counselor-level. A bachelor’s degree is required. The position requires comprehensive knowledge of Title IV programs and proficiency with one of the commonly used financial aid management systems (such as Ellucian Banner, Ellucian Colleague, PeopleSoft, PowerFAIDS, or CampusVue).

Required Skills:

  • Comprehensive knowledge of the Title IV programs
  • Ability to work in diverse and complex environments with campus staff at all levels
  • Organizational skills with the ability to work independently or as members of administrative teams
  • Proficiency in the use of Ellucian Banner, Ellucian Colleague, PeopleSoft, PowerFAIDS, and/or CampusVue is highly desirable
  • Excellent oral and communication skills

Job Duties:

  • Perform federal verification
  • Perform reconciliation of funds
  • Work reports
  • Help to distribute the Higher Education Emergency Relief Fund (HEERF) grants
  • Follow up with students and families to complete their financial aid file
  • Other tasks assigned by the Director of Financial Aid or College official
  • Provide a weekly status report to the designated college official and the VP of Consulting Services
  • Conduct an exit interview at/near the end of the engagement

FAS is a growing company with a strong family-oriented work culture. Currently, consultants are working remotely but some travel to work onsite at client campuses will most likely be necessary. Consultants should be prepared to work remotely and/or travel to client locations.

FAS is looking for candidates who desire to work full-time.

Compensation is commensurate with experience.

Student Business Services Consultant for Interim Staffing

FAS Student Business Services is seeking a business officer, with extensive experience in higher education student account administration at a managerial level, to join our team and fulfill interim staffing engagements. Interim staffing is intermittent work that is full-time for the length of the engagement.  Relocation is not necessary. Ability to work remotely and flexibility for weekly travel (at client’s request) are required.  Successful applicants must have:

  • Excellent communication skills both oral and written
  • Comprehensive knowledge of student account activities including billing and collections of tuition, fees and other charges; disbursement and refund processes; cashiering; internal controls; reconciliation; loan servicing; vendor management; e-commerce; and Title IV, PCI and other relevant compliance measures
  • Ability to work in diverse and complex environments with campus administrators and their staff including those in the business office, financial aid, registrar, enrollment management, auxiliary services, and others
  • Management and organizational skills with the ability to work independently or as a team member
  • Functional knowledge of one or more of the widely-used ERP systems—Banner, Colleague, PeopleSoft, Jenzabar and/or CAMS—helpful but not required
  • Prior professional experience of at least 10 years at the manager or director level in student business services (i.e., bursar, student financial services, student accounts)
  • A bachelor’s degree (an advanced degree is highly desirable)

Compensation is commensurate with experience.  Strongest preference will be given to those with recent experience at a public or private nonprofit institution.

Administrative Assistant – Part Time (20-30 hours/week)

This position supports the HR and Accounting Department. Its primary function is collecting weekly documentation from employees, filing and data entry. Additional duties may be added when necessary. 

Knowledge, Skills, Abilities: 

  • Microsoft Office (Excel, Word, Outlook)
  • Effective communication (verbal and written)
  • Ability to take direction, then work effectively with minimal supervision
  • Attention to details and follow-through
  • Multi-tasking and prioritizing
  • Excellent organizational skills
  • Pro-Active / Energetic work approach
  • Accounting (bookkeeping) experience is a plus

Responsibilities

  • Collecting and processing weekly timesheets (no payroll processing required)
  • Processing expense reports
  • Data Entry
  • Entering timesheets into internal employee database
  • Maintaining billing spreadsheets
  • Filing
  • Processing mail
  • Assisting with other duties as assigned

To apply online for one of the positions listed, click the “Apply Now” button below. Please have your cover letter, resume and contact information for three references ready and available to include during the application process.

 

The FAS consultants know their work and they know their industry. They really are financial aid professionals. I can’t imagine anyone who can do it better."

- Jennifer Dow-McDonald | Executive Director of Admissions and Recruitment | Mott Community College