Their professionalism is impeccable – it’s the finest we’ve seen. The folks they have – from their leadership to the people who come out on site – are as knowledgeable as you are going to find. When dealing with consultants, I’ve never seen that level of interest, sincerity and commitment. Every single person they sent brought that level of commitment to us."
Dr. John McCloskey
Associate Vice President for Enrollment Management | Alvernia College
By working with FAS, we were able to get the work done quicker than we were able to do alone and we benefited from the added perspective that they have gained from working with so many other colleges."
Dr. Debbie Heida
Vice President | Berry College
I’d say that FAS’ greatest strengths are depth of experience, strong work ethic, professionalism and integrity. FAS provided a cost-effective way to get the work done with more knowledge and skill than we had available to bring to the table."
Dr. Stephen Briggs
President | Berry College
FAS knows what you need to know about financial aid. They train their consultants well and have a backup staff of highly trained experts to make them successful. I would encourage anyone who has a vacancy or pending vacancy to think about FAS. They will fill the gap as you look for your next person."
Mr. Jim Roberts
Vice President and Treasurer | Campbell University
The FAS consultant who served as our interim financial aid director was extremely competent. She knew financial aid forward and backward, administered the program well, kept our awards in line and kept us operating within the established guidelines."
Dr. Ronald White
Vice President for Enrollment Management | Columbia College
FAS was hugely successful in what they did for us. They took time to talk to our people and understand their processes, and then helped them see how to do things more effectively and efficiently."
Former Associate Vice President for Business and Finance | Delaware State University
After working with FAS, we have an increased and enhanced skill base. We can now tackle problems more holistically and we are operating more efficiently. Because of their help, we will better serve students and meet our enrollment goals."
Vice President Institutional Advancement | Delaware State University
Their ability to pull together people with the specific skill set you need is extremely helpful. They are able to put extremely knowledgeable people in those skill sets. It’s not a cookie cutter solution."
Dr. Castell Bryant
Retired President | Florida A&M University
FAS provided…consulting service to help us run day-to-day operations and update policies and procedures."
Dr. Boyd Bradshaw
Vice President of Enrollment Management | Logan University
The FAS consultants know their work and they know their industry. They really are financial aid professionals. I can’t imagine anyone who can do it better."
Executive Director of Admissions and Recruitment | Mott Community College
We were impressed with their willingness to work with us to meet our needs, even as those needs shifted over a 10-month period. As a result, the reputation and confidence in our office across campus has improved, and customers see more timely, accurate and efficient service."
Mr. Andrew Griffin
Director of Military & Veterans Affairs, Scholarships and Financial Aid | Northern Arizona University
We turned to FAS because it offered the whole package – professionalism, long-time experience in the business, a solid reputation and moderate cost."
Ms. Joan Zanders
Director of Financial Aid | Northern Virginia Community College (NOVA)
After working with FAS, we went from being a rudderless ship to one with extremely competent management, cutting edge technology and professional operating standards."
Dr. Jon Larson
President | Ocean County College
FAS offers the kind of knowledge, professionalism, and high quality financial aid services that are consistent with changing federal regulations. Whenever we need help, I’ll be on the phone to FAS. Their services have been very valuable."
Dr. Bill Froming
Vice President for Academic Affairs | Palo Alto University
FAS demonstrated the highest levels of professionalism, knowledge and courtesy. Everybody was experienced and knew what they were being tasked to do. They also provided helpful suggestions about how we could adapt best practices."
Mary Lee Hodge
Vice President for Business Affairs | Prairie View A&M University
FAS really listens to its clients and matches consultants not just with operational needs, but also with the personality of the college. That makes all the difference."
Vice President of Enrollment | Randolph College
The outcome of having FAS here has been a remarkable turnaround with improved customer service and streamlined processes. They also built up the confidence level of our staff."
Dr. Cheryl Drangmeister
Associate Vice President of Student Services | San Juan College
We have made many referrals to FAS over the years, and our clients have been pleased with the operational knowledge and professionalism of the consultants you have assigned."
Vice President, Emeritus | Scannell and Kurz, Inc. (now a part of Ruffalo Noel Levitz )
When the FAS consultant was here during a time of transition, we were able to continue to function in terms of financial aid. He helped us bring in our freshman class. He kept us financially stable, out of risk in terms of compliance, and on firm financial footing."
Associate Provost for Enrollment Management | Seattle University
The reception by students and staff to the changes we’ve implemented with the assistance of FAS has been a wonderful experience. The level of satisfaction is very high on the part of administrators and students. After working with FAS, our staff is very motivated to get involved in higher levels of the financial aid process when they were reluctant to do so before."
Dean of Students | Southeast Community College
FAS provided everything we had hoped for, and there were no surprises... It was all pleasant as expected."
Vice President and Chief Business Officer | Southwestern Michigan College
I have no idea how we would have gotten through recruitment and packaging season without FAS. I have a debt of gratitude for their responsiveness, how well they understood my needs and for giving me a new colleague and friend from the experience."
Director of Financial Aid | Susquehanna University
I rarely see somebody come in and build bridges across departments and within the office as well as our FAS consultant did. She had a way of asking for information that made people feel part of her team. I could not be happier with the way our financial aid office is functioning now."
Dr. John Plotts
Vice President for Enrollment | University of Dallas
Everything they do is so efficient. We’ve had clean compliance audits every year, and it doesn’t get any better than that."
Ms. Katie Gustafson
Controller/Bursar | Vermont College of Fine Arts
FAS’s willingness to engage with us in our culture is admirable. I think that’s what the broad FAS mission is all about."
FAS really has top-notch people. They are very professional and easy to deal with. It’s an organization I can trust and be assured that whatever they do or advise will be accepted by the DOE as being true and compliant."
Vice President for Finance | Wesley College
FAS listens to what you say you think you need, and then they interpret it to what you really do need, because you might not be seeing it yet,…That is a strength."
Former Vice President of Marketing and Enrollment | William Peace University
Typically, the financial aid office is blamed for creating bottlenecks. But we’ve demonstrated that our processes have gotten better, so other departments can feel more confident in our product."
Mr. Robert Muhammad
Director of Financial Aid | Winston-Salem State University
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