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Latest Innovation Posts
Timing Is Everything – How Financial Aid Operations Impact Enrollment and RetentionApril 28, 2025 - 1:25 pm
The Domino Effect in Financial Aid OperationsApril 9, 2025 - 9:56 am
Closing the Gap on FAFSA Completion RatesMay 14, 2024 - 1:53 pm
Latest Insight Posts
When Being #1 is Not a Good Thing: NSLDS Reporting April 22, 2025 - 9:57 am
How Institutions Can Stay Compliant—Even When Staffed Below CapacityApril 14, 2025 - 12:12 pm
Build a Financial Aid Technology Strategy for Maximum ROIApril 7, 2025 - 8:21 am
Timing Is Everything – How Financial Aid Operations Impact Enrollment and Retention
In the first post of this series, we introduced The Domino Effect—how even a single breakdown in financial aid operations can trigger a chain reaction across your entire institution. One of the most overlooked (and high-impact) areas where this shows up is enrollment. Timing Isn’t a Detail—It’s a Decision-Maker When students are making college decisions, […]
The Domino Effect in Financial Aid Operations
The 2024 FAFSA rollout should have been a wake-up call for our industry. It revealed just how dependent enrollment, operations, and student experience are on a functioning, responsive financial aid system. And the challenges didn’t stop there. Uncertainty around the Department of Education’s direction in 2025 continues to cast doubt on institutional planning, forcing financial […]
Closing the Gap on FAFSA Completion Rates
By: Robert Heil, FAS Chief Executive Officer (CEO) The Challenge: Statistics from the National College Attainment Network (NCAN) indicate FAFSA completions for the class of 2024 are currently down 24.3% compared to this same time last year. This poses serious risk to enrollments this fall. Significant timing delays, a flawed rollout, inaccurate data files, and […]