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Latest Innovation Posts
The Cost of Chaos – Why Financial Aid Operations Must EvolveMay 22, 2025 - 1:42 pm
Timing Is Everything – How Financial Aid Operations Impact Enrollment and RetentionApril 28, 2025 - 1:25 pm
The Domino Effect in Financial Aid OperationsApril 9, 2025 - 9:56 am
Latest Insight Posts
I Will Survive… A Program Review!May 30, 2025 - 3:46 pm
Turning Insights into Effective Action PlanningMay 26, 2025 - 2:20 pm
Listen Up: Listening is a Leadership SuperpowerMay 19, 2025 - 9:23 am
The Cost of Chaos – Why Financial Aid Operations Must Evolve
In the first two posts of this series, we explored The Domino Effect—how breakdowns in financial aid create ripple effects across the institution—and how timing can make or break enrollment. But what drives those breakdowns in the first place? More often than not, it’s operational misalignment. Whether it’s outdated systems, siloed processes, or constant staffing […]
Timing Is Everything – How Financial Aid Operations Impact Enrollment and Retention
In the first post of this series, we introduced The Domino Effect—how even a single breakdown in financial aid operations can trigger a chain reaction across your entire institution. One of the most overlooked (and high-impact) areas where this shows up is enrollment. Timing Isn’t a Detail—It’s a Decision-Maker When students are making college decisions, […]
The Domino Effect in Financial Aid Operations
The 2024 FAFSA rollout should have been a wake-up call for our industry. It revealed just how dependent enrollment, operations, and student experience are on a functioning, responsive financial aid system. And the challenges didn’t stop there. Uncertainty around the Department of Education’s direction in 2025 continues to cast doubt on institutional planning, forcing financial […]