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Latest Insight Posts
Shifting Ground Part 1: The Federal Shake-up in Higher EducationAugust 27, 2025 - 10:36 am- The Importance of Customer Service in Student Financial ServicesAugust 6, 2025 - 11:33 pm
Avoid These 6 Compliance Mistakes in Financial Aid July 29, 2025 - 1:11 pm
Build a Financial Aid Technology Strategy for Maximum ROI
Prioritizing Technology for Maximum ROI With 87% of students citing a school’s technological sophistication as a key factor in their college choice, financial aid offices must prioritize technology investments. In an era where digital expectations shape enrollment decisions, outdated systems in financial aid offices can cost schools more than time—they can cost students. To avoid […]
The Impact of Remote Financial Aid Offices on Student Experience
When a student needs answers about their financial aid, every minute matters—especially during peak processing season.In today’s digital world, long waits and in-person-only support just don’t cut it. The role of the Financial Aid Office has always been essential—but how students access that support is changing fast. As more institutions shift toward remote models, students […]
Enhancing the Student Financial Aid Experience
We’ve all experienced unexpected staffing shortages, unforeseen budget constraints, and tight timelines. When students and university administrators face delays due to service interruptions, it disrupts the timely release of critical funding. These funding interruptions lead to frustration, causing students to delay enrollment or even withdraw early at the start of the term. For institutions, these delays […]