Consultant Insights

Critical Campus Partnerships in Administering Title IV Federal Student Aid Programs

By: Mr. Lawrence Britton, FAS Senior Consultant and Dr. Delinda Hall, FAS Executive Consultant Communications and the sharing of information among campus partners in the administration of federal student financial aid funding (Title IV) are critical as Institutions of higher education seek to successfully comply with federal regulations. All too many campuses are filled with […]

Customer Service Skills – Practice Makes Perfect! 

By: Joyce Lubeck-Sonenberg, FAS Senior Consultant It should come as no surprise that working in a typical school financial aid office can be, well… challenging.  Stepping into any FA office near the start of a new term, one can easily see why this can be so. It’s a busy place. Several students may be at the front […]

Saying “Yes” to Becoming a Director of Financial Aid

By: Heidi Goldsworthy, FAS Senior Consultant Saying “yes” to becoming a Director of Financial Aid is a big step.  Preparation is key. Taking the opportunity to say “Yes” to moving up to a leadership position within Financial Aid can be both exciting and unnerving.  What are the questions you should ask as you consider becoming […]

©2023 Financial Aid Services. All Rights Reserved.