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Latest Insight Posts
Shifting Ground Part 4: The Compliance Crunch: When Regulation Meets RealityOctober 14, 2025 - 1:55 pm- Shifting Ground Part 3: The Staffing Crisis in Financial Aid: A Strategic Risk Hiding in Plain SightSeptember 22, 2025 - 3:46 pm
Enrollment Rebound and History of Survival September 9, 2025 - 4:59 pm
Enhancing the Student Financial Aid Experience
We’ve all experienced unexpected staffing shortages, unforeseen budget constraints, and tight timelines. When students and university administrators face delays due to service interruptions, it disrupts the timely release of critical funding. These funding interruptions lead to frustration, causing students to delay enrollment or even withdraw early at the start of the term. For institutions, these delays […]
Building a High-Performance Financial Aid Team
By: Dotti Davidson, FAS Consultant It’s a question no one likes to ask: “Is the issue with the employee, or is it with leadership?” You hire someone with financial aid experience, yet performance issues arise. Thoughts like “How did they get hired?” or “Shouldn’t they already know this?” may come to mind. But before jumping to conclusions, […]
Practical Tips to Making Financial Aid Administration Easier
Financial aid offices are tasked with juggling student support, compliance and administration of funds, all within complex systems that impact the entire institution. As a consultant, I have served many schools and and have seen firsthand how small process improvements can make a big difference. At times, there is a knowledge gap regarding the many […]