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Latest Innovation Posts
The Domino Effect in Financial Aid OperationsApril 9, 2025 - 9:56 am
Closing the Gap on FAFSA Completion RatesMay 14, 2024 - 1:53 pm
Navigating the Maze of FAFSA Delays: Understanding your Next StepsFebruary 6, 2024 - 4:52 pm
Latest Insight Posts
How Institutions Can Stay Compliant—Even When Staffed Below CapacityApril 14, 2025 - 12:12 pm
Build a Financial Aid Technology Strategy for Maximum ROIApril 7, 2025 - 8:21 am
The Impact of Remote Financial Aid Offices on Student ExperienceMarch 31, 2025 - 11:07 am
Is Financial Aid a Process or an Experience?
The Need for Speed
By: Robert Heil, CEO Students expect a combination of personalization with the speed that they experience from Amazon or DoorDash. Without that speed, students are less likely to stay engaged with you, and less engagement leads to recruitment and retention challenges. This can be especially challenging for financial aid and student accounts offices where speed […]
Outsourcing Financial Aid: A Better Economic, Strategic, and Student-Centered Model
Processing financial aid records is one the most important yet complex steps for many financial aid offices. When not administered correctly or efficiently, it can create compliance risk or delays in students receiving their awards which has real enrollment and financial consequences. The recent staffing shortages throughout the industry have only magnified these challenges. Many […]