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Latest Insight Posts
Shifting Ground Part 1: The Federal Shake-up in Higher EducationAugust 27, 2025 - 10:36 am- The Importance of Customer Service in Student Financial ServicesAugust 6, 2025 - 11:33 pm
Avoid These 6 Compliance Mistakes in Financial Aid July 29, 2025 - 1:11 pm
The Compliance Window: Higher Ed’s Most Overlooked Audit Risk
When most leaders think about compliance and audit risk, they picture corporate boardrooms, quarterly reports, and spreadsheet-heavy risk assessments. But in higher education, particularly in financial aid, compliance risk is more dynamic, more visible, and more immediate. It’s cyclical. It’s personal. And when institutions land on heightened cash monitoring, it’s public. The Compliance Window, which […]
Beyond the Checklist: Building a Culture of Audit Readiness
With federal oversight increasing, Title IV guidance evolving, and Return to Title IV (R2T4) updates drawing sharper scrutiny, audit readiness can no longer be treated as a once-a-year event. The institutions that will emerge stronger are those treating compliance as a daily discipline—and building it into the rhythm of their operations. Why It’s Time to […]
The Decision Window: How Financial Aid Timing Shapes Enrollment Decisions
When it comes to enrollment, the financial aid process is no longer a back-office function—it’s increasingly a deciding factor. And the weeks following FAFSA completion are where institutional momentum meets student choice. This phase is known as the Decision Window—it’s when your preparation is tested, and students make the choice: enroll, defer, or walk away. […]