Consultant Insights

3 Reasons You Need a Student Accounts Office Assessment

Most colleges and universities are finding themselves more tuition driven than ever.  Many institutions, especially small private colleges, are heavily enrollment dependent.  In a time when resources are running thin and students’ needs are more crucial and demanding than ever, institutions are more reliant on delivering services efficiently and effectively to attract and retain students. […]

Your Bursar Is Leaving—Now What?

It is inevitable:  all employees eventually move on to a new job, a new campus, or a long-awaited retirement. Turnover in a key position such as bursar or student financial services director is both a challenge and an opportunity. Continuity is vital so no important tasks are overlooked. You may be lucky enough to have […]

Safeguarding Students’ Information Now Requires Stricter Oversight

The Federal Trade Commission (FTC) issued a final rule on December 9, 2021, amending the customer information safeguard requirements under the federal Gramm-Leach-Bliley Act (GLBA), also known as the “Safeguards Rule.” Since 1999, the GLBA has set the standards for maintaining customer data for financial institutions, including colleges and universities that participate in the Title […]

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