Consultant Insights

Working Well Together, Even When You’re Apart

By: Joyce Sonenberg, Senior Consultant Monday morning, the start of a new workweek. Off goes the alarm, and off you go. Comb your hair, throw on some clothes, grab a coffee, check that all is right with the world, and head off to the office. The office? Wait a minute. Where is the office? The […]

CFPB Weighs In on Withholding Academic Transcripts

Withholding academic transcripts for outstanding student account or loan balances has been a primary debt collection tool for many years. Though recently under fire as harming many students (see our March 2022 Tip), this issue is drawing attention both from state regulators and legislators and, now, from the federal Consumer Financial Protection Bureau (CFPB).  While 16 states have […]

Common Cybersecurity Mistakes and Easy Steps to Avoid Them

Clicking on a link or attachments in emails from what appear to be known senders. So much of our correspondence, business and personal, is by electronic means.  A colleague may contact you about scheduling a meeting. Or, perhaps you receive an email alert from your bank about activity on your account. It includes a link […]

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