Innovation from the CEO

Challenges Deserve Solutions Master Class Episode 2: Meeting Student Expectations

October 6, 2023

Higher Ed’s Landscape is changing. Students expect swift customer service, influenced by their experiences in the era of on-demand services. However, when it comes to financial aid in higher education, many institutions struggle to meet these expectations, causing frustration and anxiety among parents and students. The misalignment of expectations erodes trust in the institution, hampers […]

The Looming Enrollment Cliff

June 5, 2023

By: Robert Heil, CEO You are likely aware of the impending enrollment cliff expected to hit higher education soon. The cliff is a demographic trend resulting from a decline in the number of high school graduates in the early 2000s, Now that those students are reaching college-age, the metrics are clear – many college seats […]

7 Successful Strategies that Increase Financial Aid Retention Rates

May 11, 2023

By: FAS Staff Offer and promote financial literacy and education programs: Many students who drop out of college or struggle to repay student loans do so because they lack financial literacy skills. By offering financial education programs and resources, financial aid offices can help students better manage their finances and make informed decisions about borrowing […]