Consultant Insights

I Will Survive… A Program Review!

Dotti Davidson, FAS Consultant

May 30, 2025

I’ve had the pleasure of surviving and conquering a program review by the Department of Education. Ahead of their scheduled visit, there was a call from ED in August saying, “Congratulations, you are the lucky winner of a program review to be conducted in September.” Of course, it was the same week the annual audit […]

Turning Insights into Effective Action Planning

Maureen McFarlane Anderson, FAAC®, Vice President of Consulting & Compliance

May 26, 2025

By: Maureen Anderson, FAAC®, Vice President of Consulting and Compliance Effective leadership is vital for navigating uncertain times. It requires cultivating a growth mindset, keen listening skills, and a willingness to take strategic steps toward action planning. In this three-part series, members of the Financial Aid Services leadership team explore one key dimension at a […]

Listen Up: How Listening is a Leadership Superpower

Zach Chastain, Vice President of Campus Partnerships

May 19, 2025

Effective leadership is vital for navigating uncertainty—especially in higher education. In this three-part series, members of the Financial Aid Services leadership team explore key leadership behaviors that support institutional resilience and team performance. In part one, we explored the foundation of a growth mindset. Now, we turn to the next essential behavior: the ability to […]