Compliance Officer

The FAS Compliance Officer will help transform the business, leading compliance engagements for
clients, operationalizing new compliance services, and serving as the company’s expert and internal
resource on compliance matters. This position will report to both the Vice President of Consulting
Services and the CEO of FAS, collaborating closely with FAS senior leaders and consultants to achieve the
company’s strategic vision, and quality assurance goals, while ensuring accountability of compliance for FAS
and our client engagements. The Compliance Officer needs to be passionate about client success and
making a meaningful impact on the mission of FAS.

Responsibilities

•  Serves as the team lead for compliance engagements (i.e., HCM2, program reviews) to achieve
  client outcomes and will be FAS’ primary liaison with the U. S. Department of Education
  representatives on those engagements.
  • Develop, implement, and communicate corrective action plans to resolve problematic
    issues and provide general guidance on how to avoid or deal with similar situations in
    the future.
  •  Responsible for ensuring FAS achieves <5% error rates on compliance review submissions to the Dept. of Education.
  • Serves as the primary contact for federal, state, and internal auditors and will work with
    the staff to draft responses to audit findings.
  • Responsible for all final reports provided to clients on compliance engagements.
• In collaboration with the V.P. Consulting Services, create and implement new compliance service
  offerings that FAS can take to market to help campuses navigate the constantly changing
  regulatory environment.
  • Streamline existing compliance services.
  • Develop new services.
•  Serve as FAS’ compliance expert and internal resource for our Consulting and Processing staff on
  compliance matters.
  • Research, monitor, and disseminate essential information from the U.S. Dept. of
    Education, NASFAA, FINAID‐L, IFAP, and other external agencies for changes in student
    aid policy that has a business impact on FAS and our clients.
  • Works with the FAS team to ensure new regulations are properly incorporated into all
    consulting engagements.
  • Review compliance materials for client institutions, including Policy & Procedure
    manuals, Consumer Information, Corrective Action Plans, etc.
  • Provide training as needed or resource materials to support consultant and processing
    staff with compliance matters.
  • Provide thought leadership to the market on behalf of the company to position FAS as
    the financial aid leader in higher Education.
• Responsible for identifying potential non‐compliance, vulnerability, and risk areas for FAS
  • Report and advise the CEO on all compliance policy matters that impact FAS.
  • Oversee FAS’ annual Compliance Attestation Examination with our external auditors to
    ensure accordance with Chapters 3 & 4 of the U.S. Department of Education’s
    Guide, Audits of Proprietary Schools and For Compliance Attestation Engagements of
    Third‐Party Servicers Administering Title IV Programs.

Expected Qualifications/Skills:

• Proven success in assessing processes and developing process improvement plans to help clients
  achieve measurable compliance goals.
• Experience managing and leading teams and systems, which achieved strategic outcomes.
• Experience utilizing a training and coaching methodology to facilitate excellence across the
  organization, including cross‐training and skill upgrading.
• Exceptional project, workflow, and budget management skills with a proven track record of
  establishing plans and following through on time and on budget.
• Strong interpersonal and communication skills with the ability to collaborate with a broad range
  of constituents.
• Strong business acumen with a good understanding of business principles and strategic planning.
• Highly proficient with M.S. Office applications
• Bachelor’s degree or master’s degree
• 10+ years of financial aid experience demonstrating subject matter expertise in financial aid
• 8+ years of experience in operations management
• Experience working in a matrix organizational structure is a plus.

Desired Personal Characteristics:

• Personal and professional integrity of the highest standards.
• Analytical and a problem‐solver.
• Learner.
• Impeccable attention to detail.
• Strong sense of urgency.
• Highly results‐driven with a commitment to excellence.
• Entrepreneurial mindset.
• A bias for action and speed, demonstrating agility and aptitude.
• Intelligent and driven to succeed with high energy.
• Viewed as a team player and partner to the business, with an open door and approachable
  posture to the team.
• High emotional intelligence and ability to make strong connections with team members and
  partners.
• The ability to organize multiple initiatives and prioritize collaboratively with senior leaders.
• Comfortable with various computer software systems and able to pick up new ones
  quickly. FAS’s tech stack includes NetSuite, Monday.com, and HubSpot.

About FAS
Our mission is to empower colleges and universities to strengthen their financial operations, optimize
enrollment, and enhance the student experience. Achieving our mission starts with our culture and
values. Integrity. Relationships Matter. Diversity and Belonging. Innovation. Excellence. These values
define who we are today and who we aspire to be. They are the core operating principles for our
company and guide how we make decisions and work together to achieve our mission.
Financial Aid Services (FAS) has served higher education for over 30 years. Located in Atlanta, Georgia,
FAS provides consulting and training, interim staffing, and outsourced processing services to assist
institutions with improving operational efficiency, student satisfaction, and regulatory compliance in
financial aid and student business services. FAS’ accomplished team averages 28 years of experience
and has a combined 1,600 years of higher education experience. With clients in 49 states, FAS has
successfully served over 1,800 institutions nationwide. The Company’s extensive experience combined
with industry-leading expertise and focus on superior client outcomes, enables FAS to deliver lasting
results to its clients and the students they serve.